+1-855-211-0932 (ID:174261)
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Customer Support


Context Help

If you lose your way inside our hosting Control Panel, the very first step you should take is to push the Help button, which is visible on each page. A context menu will show up. It comprises elaborate information about all the actions that you can perform on the given page. Each pop-up window appears on the same page so that you can swiftly return to your work.

Video Tutorials

We have a wide selection of how-to video clips illustrating how to use our hosting Control Panel. They're meant for those of you who would like to see how things are being done instead of only reading articles. In this way, anyone can quickly become familiar with our web hosting Control Panel by simply watching our step-by-step how-to videos.

F.A.Q.

If you can't find the answer you need, take a peek at our extensive Frequently Asked Questions section, which comprises questions asked by actual individuals and provides real solutions. We constantly update our FAQ database with new Q&A's so as to cover all the new additions and innovations associated with our web hosting platform.

Ticketing System

If you still can't find the answer you are looking for in the FAQ section either, you can touch base with our fantastic team of support engineers available 24/7 and eager to help you with any issue. Each support ticket you submit will be replied to within 60 minutes (the average ticket response time is approximately twenty minutes), so you will never have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 174261

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com